Your healthcare in Plano

Our full-service acute care hospital is dedicated to providing quality healthcare to our community. We’re a not-for-profit hospital and have been caring for our community since 2004.

We have 160 licensed beds and offer a broad range of services, including oncology, digestive disease, weight loss surgery, scoliosis, gastroenterology, orthopedics, pulmonology, neurology, neurosurgery and interventional radiology.

Exterior photo of Baylor Scott & White Medical Center – Plano hospital
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Medical services

​​​​​​​​​​​​​ Baylor Scott & White Health offers expertise and treatment options conveniently located near you.

Allergy and immunology

Our allergists and immunology specialists help identify your allergy triggers and manage through a variety of treatment options to address your symptoms to common allergies, including:

  • Allergies
  • Allergic reactions to insect stings 
  • Asthma
  • Chronic cough
  • Drug allergies
  • Eczema (atopic dermatitis)
  • Food allergies
  • Hives (urticaria)
  • Recurring infections
  • Rhinitis
Read more about allergy and immunology care

Awards and recognition

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Quality and patient safety

The expectation to deliver high-quality, safe care guides our daily decisions and provides a roadmap to achieving excellence in what we do for patients and members.

 

Baylor Scott & White Health’s quality and safety guiding principles

  1. Achieve zero preventable harm
    Achieve zero preventable harm through unwavering commitment to high reliability practices and procedures
  2. Build a culture of safety
    Reinvigorate a culture of safety as evidenced by top quartile results on standardized, benchmarkable survey instruments
  3. Excel at patient experience
    From the perspective of patients and members, be at least a top quartile performer on established experience surveys
  4. Listen to the patient’s perspective
    Gather feedback on a regular basis from patient and family advisory boards as well as through routine surveillance of social media
  5. Prioritize based on data
    Use data-driven insights to determine improvement activities
  6. Target select national rankings
    Using the best available objective evidence from national ratings such as Centers for Medicare & Medicaid Services (CMS) and US News and World Report, target select rankings among the best performers while having no performers below the median
  7. Develop standard performance/Process improvement method
    Train the organization to continuously identify improvement opportunities, implement solutions, and track progress using a standard and proven methodology
  8. Deploy an electronic health record across the continuum
    Deploy an interoperable electronic health record to facilitate reductions in variation and hardwire delivery of evidence-based therapies across the System
  9. Promote appropriate transparency
    From the perspective of those we serve, share information on aspects of care so that informed patient decisions can be made and shared appropriately within our System to develop patient safety and quality solutions
  10. Disrupt through digital technology
    Deliberately disrupt the status quo processes and practices by incorporating innovations as available, including emerging digital technologies such as artificial intelligence
  11. Maintain focus on outcomes and effective System standards
    Strive to be a learning health system by scrutinizing outcomes, establishing standards and deviating where data suggests required for performance improvement
  12. Enhance the resiliency of team members
    Combat burnout and promote provider wellness and support to reduce detrimental impacts to safety, communication, quality, professionalism and experience

Insurances accepted

Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.

Insurance listings are subject to change without prior notice. Please call the hospital or health plan to verify coverage information before scheduling your visit/procedure.
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Pay bill

Baylor Scott & White Health is pleased to offer you multiple options to pay your bill. View our guide to understand your Baylor Scott & White billing statement.

We offer two online payment options:

Other payment options:

Financial assistance

At Baylor Scott & White Health, we want to be a resource for you and your family. Our team of customer service representatives and financial counselors are here to help you find financial solutions that can help cover your cost of care. We encourage you to speak to a team member before, during or after care is received.

View financial assistance options

More helpful information

Here's more information to help with your visit to our campus.

ATMs

An automated teller machine (ATM) is available on the first floor across from the registration desk.