Virtual Care

You're a pro at being proactive take charges of your wellness with MyBSWHealth

Virtual care from the comfort of your home

Virtual care, also known as telehealth, gives you access to high-quality, convenient care from Baylor Scott & White providers you trust, 24 hours a day. From your smartphone, tablet or computer, MyBSWHealth allows you to schedule online doctor appointments, get virtual care via video or eVisit, send private messages to your providers and get quick answers to pressing health questions—all on your schedule.

Woman sitting in her living room, holding a tablet as she consults with a virtual care provider abo

Benefits of telehealth

Virtual care, also called telehealth or telemedicine, gives you access to a healthcare provider without having to travel to their office. You can do virtual visits at home, work, a loved one’s house or any other stationary location with Wi-Fi or a cell signal.

Virtual care is not only convenient, but it also:

  • Allows you to see a provider without having to take time off work
  • Helps you avoid childcare and elder care issues
  • May cost less than an office visit, depending on the type of virtual care you use
  • Prevents the spread of illness while sitting in a waiting room
  • Saves you travel time and expense
Slide 1 of 3

Choose the care option that’s right for you

Care can be available where you need it. Baylor Scott & White Health offers several virtual care services, including 24/7 options.

 

24/7 eVisit

Answer a few questions to get a treatment plan within one hour — no appointment needed.

  • Cold, flu, COVID-19, allergies or sinus issues
  • Common adult female issues
  • Common eye and mouth problems
  • Stomach problems
  • Skin and nail problems

Cost: $40 per visit (estimated)

Hours: Available 24/7

Wait time: Begin 5-10 min questionnaire, response within 1 hour

Account required: Yes

Start an eVisit(opens in new window)Learn about eVisits

24/7 Video visit

See and speak to an on-call provider at your convenience using any camera-enabled device, anytime.

  • Cold, flu, or sinus issues
  • Upset stomach
  • Headache
  • Minor aches and pains
  • Rashes

Cost: Varies by insurance network

Hours: Available 24/7

Wait time: Approximately 60-90 min wait for 15 min (avg.) length of visit

Account required: Yes

Schedule a video visit(opens in new window)Learn about video visits

Virtual doctor visit

Connect with your doctor or specialist from the comfort of home, using a phone, tablet or computer.

  • Good for routine/follow-up appointments
  • Address health concerns that don’t require a physical exam
  • Discuss symptoms or chronic conditions
  • Prescriptions and refills
  • Answers to questions about ongoing care

Cost: Varies by insurance network

Hours: Varies on provider schedule or availablity 

Wait time: Varies on provider schedule or availablity

Account required: Yes

Schedule a virtual doctor visit(opens in new window)Learn about virtual doctor visits

Sign up for MyBSWHealth

Have you signed up? Even if this is your first visit with us, you can create a MyBSWHealth account to start making online doctor appointments using one of three easy options.

Woman sitting at a table in her home, scheduling a telehealth appointment on her laptop

Download from app store

Young woman sitting outside a fenced area, smiling as she looks at her mobile phone while downloadi

Text to download the app

Text "BETTER" to 88408 to download app

Message and data rates may apply.

Young woman sitting outside a fenced area, smiling as she looks at her mobile phone while downloadi

Visit the website 

Not feeling well? Check your symptoms with our online symptom checker.

Our Symptom Checker is designed to help you make better decisions about what level of medical care (if any) is needed.

Check your symptoms now

Woman lying on a couch, smiling at her mobile phone while scheduling a telehealth visit online